Privacy Policy
This Privacy Policy explains how Tully Services Inc. (“we,” “us,” or “our”) collects, uses, and protects information when you use iQ Assistant, including the related Client Hub portal and optional text messaging.
Who we are
Tully Services Inc.
30 N. Gould St, STE 12694
Sheridan, WY 82801
United States
Program contact: Andrew Anderson · (615) 628-7386 · Email: [CONTACT EMAIL - Easy to confirm]
Information we collect
Depending on how you work with us, we may collect:
- Name, business name, and contact details
- Email address and mobile phone number
- SMS opt-in and opt-out preferences and related consent records
- Messages, requests, approvals, and account activity you share through the Client Hub or by phone/email
- Basic technical data needed to run the service (for example, sign-in session information and security logs)
How we use information
We use this information to:
- Provide client care for existing business clients
- Update you about your requests, approvals, and account notices
- Send transactional texts only when you have opted in
- Respond to HELP/STOP and support requests
- Operate, secure, and improve iQ Assistant
- Meet legal and compliance obligations
We do not use iQ Assistant texts for marketing or promotions, and we do not send texts to prospects or purchased lists.
Mobile numbers and SMS consent
Mobile numbers and SMS opt-in consent are never shared with or sold to third parties or affiliates for marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
We may share your phone number with service providers who send or deliver messages on our behalf (for example, our texting provider), solely so those messages can be delivered, and for no other purpose.
Sharing of other information
We may share information with vendors who help us run the service (hosting, email, text delivery, security), when required by law, or to protect rights and safety. We do not sell your personal information.
Data retention
We keep client and messaging records for as long as needed to serve the business relationship, meet legal and compliance requirements, and resolve disputes. When records are no longer needed, we delete or de-identify them in the ordinary course of business. You may ask us about retention for your account using the contact details above.
Security
We use reasonable administrative and technical safeguards. No method of transmission or storage is completely secure.
Cookies and tracking
This site does not use advertising cookies, analytics cookies, tracking pixels, or similar tracking technologies, and we do not sell or share your personal information for cross-context behavioral advertising. Our hosting provider (Cloudflare) may process technical data such as your IP address to deliver the site and protect it from abuse; this does not involve tracking cookies. If we add any optional cookies in the future, we will update this policy and ask for your choice first through a cookie banner, and we will honor Global Privacy Control (GPC) signals as an opt-out.
Your choices
- Reply STOP to any iQ Assistant text to opt out of texts
- Reply HELP for texting help
- Update portal preferences or contact us to correct information
Children
iQ Assistant is for business clients. It is not directed to children under 13.
Changes
We may update this policy. The effective date at the top will change when we do. Continued use after an update means you accept the revised policy.
Contact
Questions about privacy: Andrew Anderson · (615) 628-7386 · [CONTACT EMAIL - Easy to confirm]
Tully Services Inc., 30 N. Gould St, STE 12694, Sheridan, WY 82801
See also: SMS / Texting Terms · Terms of Service